On 3.03.2025 after 9:00 PM the database server on the p1.smarthost.pl server was unavailable. Administrators began repair work.
Update:
At around 2:15 AM the full functionality of the server was restored.
Planned works on the n2 server – 19/20.02.2025
19.02.2025
On the night of February 19/20 2025 (Wednesday/Thursday), after midnight, the planned works on the n2 server will be carried out.
The work will take approximately 30 minutes, during which time the n2 server will be unavailable.
Planned works on the servers s56, n2, n3 - 17/18.02.2025
12.02.2025
On the night of February 17/18 2025 (Monday/Tuesday), after midnight, the planned works will be carried out on the servers s56, n2, n3 .
The work will take approximately 2 hours, during which time the servers s56, n2, n3 will be unavailable.
Planned works on the p1 server – 7/8.10.2024
04.10.2024
On the night of October 7-8 (Monday/Tuesday), after midnight, the planned works will be carried out on the p1 server .
The work will take approximately 30 minutes, during which time the p1 server will be unavailable.
Planned works on the smarthost site
19.08.2024
On 27 August 2024, the planned works on the Smarthost website will be carried out from 8:30 a.m. to 12:00 p.m.
During the works, our website and client panel will not be available.
Works on the Smarthost website will not affect the operation of customers hosting services, if the hosting or domain service expires on 27 August 2024, please pay in advance.
Planned works on the s52 server – 18/19.07.2024
16.07.2024
On the night of July 18-19, 2024 (Thursday/Friday), after midnight, the planned works will be carried out on the s52 server.
Servers may be unavailable for approximately 60 minutes.
Update:
Works was successful and was finished at approximately 00:50.
Global problem after cPanel update
01.07.2024
On the night of June 30 to July 1, around 00:20 a global problem occurred after updating the cPanel software. The problem is global and affects all servers using cPanel around the world. We already know the solution and our administrators are working to get the databases back up and running.
Update
Around 01:00 our administrators fixed the difficulties with access to the database servers - currently the database servers are working properly.
We apologize for the inconvenience, but it was caused by the software supplier, thanks to our response, the error was eliminated.
We are currently clarifying the situation with the software provider, but as we mentioned earlier - the problem is global and affects all server updates around the world.
Planned works in the server room – 03/04.06.2024
03.06.2024
On the night of June 3-4, 2024 (Monday/Tuesday), after midnight, planned works related to the network infrastructure will be carried out in the server room.
Servers may be unavailable for approximately 30 minutes
UPDATE: work was completed around 01:15.
Planned works in the server room – 23/24.10.2023
23.10.2023
On the night of October 23-24, 2023 (Monday/Tuesday), after midnight, planned works related to the network infrastructure will be carried out in the server room.
Servers may be unavailable for approximately 30 minutes
UPDATE: work was completed on 00:06, it took about 4 minutes.
Planned works on the s48 server – 8.09.2023
07.09.2023
On the night of September 7/8, 2023 (Thursday/Friday), after midnight, the planned works will be carried out on the s48 server.
The work will take about 30 minutes, during which time the s48 server will be unavailable.
